Cctv Drain Survey Hammersmith And Fulham !!install!! May 2026

Elena called her insurance, but they said shared drains were the responsibility of the freeholder. The freeholder, a distant property company, took three days to respond. In that time, Elena found a local specialist: , based near the Hammersmith flyover.

Panic set in.

It was a Sunday evening in November. Elena ran a bath, and the water took forever to drain. Then the kitchen sink gurgled. By midnight, a foul smell seeped from the plughole. The next morning, her neighbour from the flat upstairs knocked. “Your toilet waste is coming up through my shower tray,” he said quietly. cctv drain survey hammersmith and fulham

The pipe had partially caved in, creating a shelf of broken clay and brick. Wastewater couldn’t flow to the main sewer under Fulham Palace Road. Worse, tree roots from a nearby London plane tree had invaded the joint, forming a dense, knotted mass Carla called “a root dam.” Elena called her insurance, but they said shared

The freeholder tried to split the £4,500 repair cost between all four flats. Elena went back to the CCTV footage. It showed the collapse was directly beneath her section of pipe, but the law (the Water Industry Act 1991) states shared drains serving multiple properties are the freeholder’s responsibility. She sent the relevant clip to a solicitor. The freeholder backed down. Panic set in