She did not touch the plist again. She did not reinstall. She simply deleted those two artifacts.
Now Clio demanded a fresh login. But she couldn’t log in, because the app wouldn’t stay open long enough to type her credentials. clio desktop app not opening
The app never failed again. But she never clicked that column icon without a half-second pause, a silent prayer, and a backup browser tab already open to Clio Web. She did not touch the plist again
The next morning, she wrote to Clio support with steps to reproduce: “Lockfile persistence + corrupted saved state = silent failure on launch.” They thanked her. A junior engineer later confirmed it was a race condition in the Electron shell’s ready-to-show event, triggered only when a previous crash left a zombie lockfile. Now Clio demanded a fresh login