She picked it up. A spiderweb of cracks radiated from the top left corner. A small shard of glass flaked off onto her finger. Her heart sank. The presentation deck, the client notes, the visual aids—all behind that shattered window.
That evening, Sarah looked at Mochi, who was innocently licking his paw on the sofa. She didn’t even get mad. She just ordered a sturdier phone case and whispered, "Worth every penny." does applecare cover cracked screen
Alex also checked her AppleCare+ status. She had used zero of her two "accidental damage incidents" per year. AppleCare+ allows two claims every 12 months. If she breaks her screen again next month, she pays another $29. But if she breaks it a third time in the same year, she would pay the full $379. She picked it up
Then came the critical question: "Was this the only incident? Or did the phone also fall in water or get bent?" Her heart sank
Six months ago, when she bought the phone, the Apple Store salesperson had gently pushed the monthly AppleCare+ plan. Sarah had almost said no—she was careful, never broke a phone before. But the salesperson had said, "Think of it as a seatbelt. You hope you never need it." So she’d signed up for $13.49 a month.
So, does AppleCare+ cover a cracked screen? It covers it for a low, predictable service fee ($29 for iPhone, $29 for most iPads, $99 for a Mac screen crack), and it saves you from a massive out-of-pocket expense.
Yes, AppleCare+ covers a cracked screen. But here’s the precise breakdown of how it works, told through Sarah’s next steps.