Locate the small hex hole in the center of the disposal’s bottom (under the sink). Insert the Allen wrench. Work it back and forth like a crank – this manually turns the impeller plate and should free the jam. You’ll feel resistance first, then it loosens.
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Try rotating the wrench more firmly. If it won’t budge, the motor might be seized – call a pro. For metal jams (e.g., a coin), you may need to remove the disposal. Locate the small hex hole in the center
Never pour grease or fibrous foods (celery, corn husks) down the disposal – they cause most jams over time. You’ll feel resistance first, then it loosens
Plug the disposal back in or flip the breaker. Run cold water, then turn on the disposal. It should spin freely. Listen for any remaining grinding.
Shine a flashlight into the disposal. Look for foreign objects: broken glass, small bones, fruit pits, or metal (like a spoon or bottle cap). Do NOT reach in yet.