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You call the number. The "technician" (who is actually sitting in a boiler room call center in Delhi or Kolkata) asks for your ZIP code to "verify your service region." You say 91101. They say, "Ah, yes, we have a service center in Pasadena. We are certified by Microsoft." This is a lie. They have a PO Box or a virtual office rented in 91101, if they have anything at all.
Here is what is actually happening behind the scenes: ustechsupport 91101
The page runs a simple JavaScript that scans your local storage. It does not scan your hard drive. It simply looks for common file names (like "Desktop" or "Documents") and claims they are corrupted. It will show you a BSOD (Blue Screen of Death) image saved as a .PNG file—not a real system error. You call the number
The Federal Trade Commission’s complaint line (1-877-FTC-HELP). If you see a "US Tech Support 91101" pop-up, report it. You aren't just saving your own computer; you are helping shut down the boiler rooms that prey on the elderly and the technologically anxious. We are certified by Microsoft
The "91101" in the search term is a honeypot. It is designed to catch people who are trying to do the right thing—verify a company's location. But legitimate IT firms do not advertise through browser lockers.
You visit a compromised website or click a malicious ad. The site runs a script that locks your browser into full-screen mode (F11). A looping audio file tells you not to shut down your computer.
Stay skeptical, Pasadena. And never give a stranger the keys to your castle. Have you encountered a "91101" tech support scam? Share your story in the comments below.